Parenting Through the Pandemic Series

Parents, use this as a resource to help navigate the new normal of school.

City of Houston and Harris County

City of Houston and Harris County


City of Houston Corona Virus



City of Houston Public Works – Water will not be turned off through April 30

Houston Police Department – Non Emergency 713-884-3131


Harris County

Harris County Novel Coronavirus


Harris County Tollway FREE through June

Centers for Disease Control and Prevention

CDC Coronavirus Information


Talking with Children About Coronavirus


Helping Children Cope




Child Care & HISD Resources

Child Care & HISD Resources

Childcare for Essential Personnel

Houston ISD

Houston ISD Community Resource Guide
SEL/Academic Referral  **Need to add referral form link when it goes live



Texas Education Agency – Students Learning at Home



Houston ISD Information Regarding Coronavirus



HISD Online Learning


Immediate Needs



Pandemic Electronic Benefit Transfer (P-EBT) Benefits

Your household may be eligible to receive Pandemic Electronic Benefit Transfer (P-EBT) benefits to buy food. P-EBT is for children 5-18 years old who received SNAP food benefits for the month of March 2020 and children up to 21 years old who are certified for free or reduced-price meals at school in Texas during the 2019-20 school year. Children that attend a school that offers free meals to all students (Community Eligibility Provision or Provision 2) are also eligible.

Unemployment and Disaster Unemployment
If no internet access, call 1-800-939-6631 Monday through Friday 8 a.m. to 6 p.m. and Saturday 8 a.m. to 5 p.m.

If no internet access, call 1-800-939-6631 Monday through Friday 8 a.m. to 6 p.m. and Saturday 8 a.m. to 5 p.m.

Disaster Case Management
Call 713-667-9336 and ask to speak with Disaster Case Management
or email:
Internet/WIFI Assistance

Spectrum – Beginning March 16 and free for 60 days for households with K-12 or College students. They also plan to open their Wi-fi hotspots for public use. To enroll in service call 1-844-488- 8395. Installation fees will be waived.

Free Internet with Comcast Effective Monday, March 16, 2020, new Internet Essentials customers will receive two free months of Internet service. We are also increasing the speed of the program to 25 Mbps downloads, and 3 Mbps uploads for all new and existing customers.


Disaster Distress Helpline

Call 1-800-985-5990 or text TalkWithUs to 66746.The Disaster Distress Helpline (DDH) provides crisis counseling and support for anyone in the U.S. experiencing distress or other behavioral health concerns related to any natural or human-caused disaster, including public health emergencies.


Crisis Text Line
Text MHA to 741741 and you’ll be connected to a trained Crisis Counselor. Crisis Text Line provides free, text-based support 24/7.

Crisis Text Line

The Trevor Project
Call 1-866-488-7386 or text START to 678678. A national 24-hour, toll free confidential suicide hotline for LGBTQ youth.
Trans Lifeline
Dial 877-565-8860 for US and 877-330-6366 for Canada. Trans Lifeline’s Hotline is a peer support service run by trans people, for trans and questioning callers.


National Domestic Violence Hotline

For any victims and survivors who need support, call 1-800-799-7233 or 1-800-799-7233 for TTY, or if you’re unable to speak safely, you can log onto or text LOVEIS to 22522.


The National Sexual Assault Telephone Hotline
Call 800.656.HOPE (4673) to be connected with a trained staff member from a sexual assault service provider in your area.


Caregiver Help Desk
Contact Caregiver Action Network’s Care Support Team by dialing 855-227-3640.Staffed by caregiving experts, the Help Desk helps you find the right information you need to help you navigate your complex caregiving challenges. Caregiving experts are available 8:00 AM – 7:00 PM ET.
Texas Transition and Employment Guide
Harris Center for Mental Health and IDD Mental Health Support Services 713-970-7000

National Suicide Prevention Life Line Mental Health Support Services 1-800-273-8255

Substance Abuse and Mental Health Services Administration’s (SAMHSA)  800-985-5990, for Spanish press option 2

Crisis Intervention of Houston (CIH) Mental Health Support Services  832-416-1177 or 832-4161199 (Teen)

Mental Health


Harris County’s COVID-19 Mental Health Support Line

DBSA Support Groups


Family Houston
Coronavirus Anxiety
Coping Skills Toolkit
What Causes Anger Workbook
The Guide:A Listing of Non-Profit Mental Health Services in Harris County
Triad Prevention Programs

Emergency Funds for People Infected w/COVID19

Emergency Funds for People Infected with COVID19

Health Well Foundation
Emergency funds for people who have contracted COVID 19



For Harris County Residents:
The Harris Center
The Harris Center’s Harris County COVID-19 Mental Health Support Line: 833-251-7544  (Available 24/7)
Harris County Public Health
832-927-7575 (*This number is staffed 9 a.m. to 7p.m. everyday)
Harris Health System
713-634-1110 (*This number is 9am-7pm, everyday clinical-related questions only)
For City of Houston Residents:
Houston Health Department
832-393-4220 (*This number is staffed 9 a.m. to 7p.m. M-F, 9am-3pm on Sat.) 
For Fort Bend County Residents:
Fort Bend County Health & Human Services
281-633-7795 (*This number is Monday-Friday from 8:00am to 5:00pm)
For questions about COVID‑19, including finding a doctor or accessing medical care, dial 2‑1‑1, then choose Option 6 (Hours: 7:00 a.m. – 8:00 p.m., 7 days per week)



Houston Food Bank
Find a partner near you, apply for SNAP, call their helpline at 832.369.9390 or text FOOD to 855.308.2282 to find your nearest food pantry.
Houstonians with disabilities can still contact MOPD staff for referrals and constituent services by calling 832.394.0814 or by emailing during normal business hours.
The City of Houston is operating a curbside meal program at 47 community centers around the city Monday through Friday from 1 to 3 p.m. Free meals, including a lunch and a snack, are available for youth ages 1 to 18. Only children who come to the site for pickup can receive the meal. Parents are not allowed to take food for a child that is not present at the time of pickup.
Meal Finder
Helps to find meals for school children when school is not in session

Rent and Utilities


Harris County Social Services


Baker Ripley



Harris County Housing
Catholic Charities